Now that Thanksgiving is over, the holiday shopping season has officially begun. But deciding what to buy for all those close to you can be downright paralyzing with all the choices that are out there. It can be even more difficult to shop for those we know professionally but maybe we don’t know [...]

This Thanksgiving I am making three desserts – a chocolate chip pumpkin cheesecake, layered pumpkin cheesecake brownies, and white chocolate peanut butter oatmeal cookies. While I do love to bake, this is above and beyond even for me. It’s in the spirit of [...]

Previously, I wrote a blog post on how to identify your company’s HEROes and how to manage your company’s HEROes. As a quick recap, HEROes are Highly Empowered and Resourceful Operatives; employees who feel empowered to solve customer problems by acting resourcefully, including using any type of technology necessary, whether it is currently sanctioned by [...]

In my last blog post, I defined the term HEROes (highly empowered resourceful operatives) and I wrote about how you can identify who your current HEROes are as well as create an environment which encourages new ones to action. As a quick recap, HEROes are your employees who go above and beyond the [...]

New technologies that can help companies be more effective, productive, and efficient are being created every day. This is faster than most companies can evaluate and implement them. But while companies may be slow to innovate, a highly select few of your employees are not. Ted Schadler and Josh Bernoff (authors of [...]

Taking a self-report assessment (such as the DISC or MBTI or many others out there) can be great for self-awareness but the report can also be biased because it is only based on your own evaluation. Similarly, your annual performance review that is usually done by your boss can be biased because he [...]

One of the many decisions we have to make on a day-to-day basis is how to manage our time. If we are team leaders or project managers, the decision can become quite complex because we are also managing others’ times as well as the project’s time.

Checklists are often inferior for time management purposes. As Peter [...]

Giving feedback is one of several paradoxes in management. It is undeniably true, yet seemingly contradictory, to realize that we must provide both criticism and praise in order for people on our teams to work effectively. And it is especially important to strike the right balance between the two.

An important data point [...]