Previously, I wrote a blog post on how to identify your company’s HEROes and how to manage your company’s HEROes. As a quick recap, HEROes are Highly Empowered and Resourceful Operatives; employees who feel empowered to solve customer problems by acting resourcefully, including using any type of technology necessary, whether it is currently sanctioned by [...]

In my last blog post, I defined the term HEROes (highly empowered resourceful operatives) and I wrote about how you can identify who your current HEROes are as well as create an environment which encourages new ones to action. As a quick recap, HEROes are your employees who go above and beyond the [...]

Who hasn’t faced difficulty at some point? No matter who you are or what you have experienced in life, I think we can all learn something about how to better overcome hardship. However, I believe that it is difficult to write about about how to deal with adversity. What is even more difficult is to [...]

New technologies that can help companies be more effective, productive, and efficient are being created every day. This is faster than most companies can evaluate and implement them. But while companies may be slow to innovate, a highly select few of your employees are not. Ted Schadler and Josh Bernoff (authors of [...]

If you are a detail-oriented leader, you are generally likely to be conscientious and excellent at planning ahead, but perhaps you aren’t particularly creative or strategic. But success in a dynamic working environment often requires both big-picture skills as well as attention to detail.

While the big-picture thinkers are the [...]

If you are a big picture thinker, you are likely excellent at most things strategic and creative, but perhaps you also have a low tolerance for routine tasks and are disorganized. But success in a dynamic working environment often requires both big-picture skills as well as attention to detail.

I have a feeling [...]

They say that there are two types of people – the ‘big picture people’ and the ‘details people.’ The big picture people tend to be creative, strategic, and visionary… but they can also be messy, disorganized, and forgetful. On the other hand, the details people are conscientious, planful, and exacting… but can lack perspective or [...]

Taking a self-report assessment (such as the DISC or MBTI or many others out there) can be great for self-awareness but the report can also be biased because it is only based on your own evaluation. Similarly, your annual performance review that is usually done by your boss can be biased because he [...]